Recondo and Sutherland Partner to Improve the Hospital Revenue Cycle and Business Process Outsourcing

DENVER and CLIFTON, N.J., Oct. 29, 2015 (GLOBE NEWSWIRE) -- Recondo Technology (Recondo) and Sutherland Healthcare Solutions announced today a partnership to enhance Recondo’s cloud-based revenue cycle connectivity and applications with Sutherland’s revenue cycle management (RCM) and business process outsourcing (BPO) solutions. The agreement also calls for Sutherland to resell Recondo’s solutions to the more than 100 healthcare organizations who leverage Sutherland’s BPO, IT outsourcing, consulting, and analytics portfolio of solutions.

The partnership joins Sutherland’s RCM expertise and proficiency in improving the end-user experience and support services with Recondo’s ability to ensure proper and accelerated payments across the care continuum. Hospital customers of both companies will benefit from the combination of Sutherland’s services and Recondo’s applications to improve the efficiency of their revenue cycle.

“We are very pleased to have an organization like Recondo utilize our capabilities to cost-effectively automate and manage aspects of their solution development. In addition, the combination of Recondo’s robust cloud-based solution and Sutherland’s comprehensive suite of billing services represents a distinctive, best-in-class revenue management offering that Sutherland will be taking to the provider segment market,” said Sutherland Healthcare Solutions Chief Executive Officer Thomas Laur.

Sutherland was ranked as a high performer by leading analyst firm HfS Research in its September 2015 report, Blueprint for Healthcare Payer Operations and their May 2015 report, Blueprint for Population Health and Care Management Business Services. Recondo secured two notable industry analyst rankings in the last three months: The company’s EmpoweredPatientAccess™ suite was highlighted for achieving the greatest year-over-year score improvement in the “KLAS 2015 Midterm Performance Review: Software & Services Report”; and Recondo’s EligibilityPlus™ data service scored the top Black Book ranking in the Insurance and Payer Eligibility category (two other Recondo solutions made the Top 10 in other Black Book categories for hospital revenue cycle).

“This partnership is a win-win for Recondo, Sutherland and especially our joint hospital customers,” said Recondo Chief Executive Officer Jay Deady. “We will work collaboratively with Sutherland’s hundreds of experienced revenue cycle team members to create a 24×7 technology team that will help us meet the expanding market demand for our solutions. And we’re pleased that Sutherland will be reselling Recondo’s solutions to help our joint clients further accelerate and streamline their revenue cycle with the combination of Sutherland’s business process outsourcing expertise and our patient access and claims follow-up capabilities.”

To learn more about Sutherland Healthcare Solutions and Recondo Technology, contact us at

About Sutherland Healthcare Solutions
Sutherland Healthcare Solutions is a wholly owned subsidiary of Sutherland Global Services, a global provider of business process and technology management services with more than 36,000 employees and 50 locations. Headquartered in Clifton, New Jersey, Sutherland Healthcare Solutions is a leading provider of consulting, BPO, information technology outsourcing (ITO), and analytics solutions to the entire healthcare ecosystem. Sutherland Healthcare Solutions has 3,750 dedicated employees in 10+ global sites delivering customized and scalable solutions including contact center, provider data management, coding, RCM, healthcare IT, experience consulting, and population and payment solutions.

About Recondo Technology
Recondo’s cloud-based solutions deliver financial clarity to all participants within the healthcare revenue cycle. Named the No. 1 hottest company in healthcare by Modern Healthcare in 2013 and a Cool Vendor for Healthcare Providers 2015 by Gartner, Recondo empowers more than 900 hospitals and health systems with solutions that connect providers with over 90% of the nation’s payers and their patients to ensure proper and accelerated payments across the care continuum. The company’s software and expertise streamline operations and achieve efficiencies and cost savings from patient access through claim status to payment processing—a continuum today where inaccuracy and inefficiencies currently cost U.S. healthcare a staggering $480 billion per year. Visit us at

Media Contacts: Isabelle Cole, Vice President, Global Head of Marketing (603) 793-2300 or Todd Stein, Amendola Communications for Recondo (916) 346-4213 or

Source: Sutherland Healthcare Solutions