Canada's credit union association receives two prestigious awards for educational program created to help prevent financial abuse of seniors

TORONTO, Nov. 24, 2015 (GLOBE NEWSWIRE) -- CUSOURCE® , the professional development and education arm of Credit Union Central of Canada (the national association for Canada's credit unions) received two prestigious awards for the creation of a learning program that aids credit union staff in recognizing and stopping the financial abuse of elderly adults. The awards were presented jointly to CUSOURCE, and the program developer, Tamlo International Inc.

The course, Financial Abuse of Older Adults: Recognize, Review, and Respond was released in November 2014, during Financial Literacy Month, to address the growing problem of elder financial abuse. CUSOURCE understood that elder financial abuse is a growing problem in Canada (and around the world) – and knew that credit union employees have an important role to play in preventing the abuse from happening or perpetuating. The course was initially spearheaded with Prevent Elder Abuse Manitoba (PEAM) and has received praise in the House of Commons.

About the Awards

The first award received was the Gold Award for Best Use of Video for Learning from the Brandon Hall Group, through its Brandon Hall Group Excellence Award. Their awards program is designed to recognize organizations that have successfully deployed programs, strategies, modalities, processes, systems, and tools that have achieved measurable results. The program attracts entrants from leading corporations around the world, as well as mid-market and smaller firms.

The second award received – the JOLT Award - was presented by The Institute for Performance and Learning, which champions the power of workforce learning to enrich lives, enhance productivity, foster innovation and fuel organizational results. The 2015 winners serve a wide variety of industries and represent the best in design thinking.


"The purpose of this eLearning program is to help educate credit union staff about financial elder abuse and provide them with key information, including: how to identify incidences of elder abuse; how to mitigate the risks; learn more about the community resources that are available – and to inform them of the legal and ethical responsibilities of both the financial institution and the senior involved,"
explained Korinne Collins, vice president, Professional Development & Education, Credit Union Central of Canada. "Receiving these two leading industry awards is an honour and helps drive us further to create new learning and educational programs that make a real difference in the lives of Canadians."

About Credit Union Central of Canada (CUCC)

Credit Union Central of Canada is the national trade association for the Canadian credit union system. Canada's credit union system is a vital competitor in the financial services industry. CUCC represents five provincial/regional Centrals and one Federation representing 303 credit unions with more than $177.7 billion in assets and serving over 5.35 million members, outside of Quebec. For more information about Canada's credit union system visit

CUSOURCE Credit Union Knowledge Network (CUSOURCE Knowledge Network) is the professional development arm of Credit Union Central of Canada. Built by and for credit unions, CUSOURCE Knowledge Network provides learning and development solutions to the Canadian credit union system. It also offers professional accreditation and designation programs for board directors and employees of all levels through the Credit Union Institute of Canada (CUIC Inc.). For more information, visit

About Tamlo International Inc.

Tamlo designs highly engaging, fully interactive online training programs such as the award-winning Flag the Money™ course for anti-money laundering and counter-terrorist financing. Tamlo uses fictional stories and video scenarios to create effective training for frontline employees. See more at

CONTACT: Janet Gibson Eichner Tel: 416-232-3458 Ksenija Stupar Tel: 416-232-3425

Source: Credit Union Central ofCanada