In the midst of the second illness outbreak linked to Chipotle in two months, founder and co-CEO Steve Ells apologized on TODAY to those who have been sickened and promised stringent new guidelines to protect patrons from any future health issues.
"The procedures we're putting in place to eat are so above industry norms that we are going to be the safest place to eat,'' Ells told Matt Lauer Thursday.
Norovirus has sickened 120 students at Boston College who ate at a local Chipotle restaurant, health officials said Tuesday. The location has been cited for three critical violations by health officials and has been voluntarily closed by the company. Norovirus is a fast-spreading airborne bug that causes gastrointestinal distress and usually lasts for a few days.
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"It's a really tough time,'' Ells said. "I have to say I'm sorry for the people that got sick. They're having a tough time. I feel terrible about that, and we're doing a lot to rectify this and make sure it doesn't happen again."