ST. LOUIS, Feb. 02, 2016 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that Globe Telecom, the leading communications service provider in the Philippines, through its wholly-owned subsidiary G-Xchange, Inc.(GXI), will upgrade its existing GCash mobile money services with the latest version of the Amdocs Mobile Financial Services (MFS) solution. The upgrade will enable GXI to expand and scale up its capabilities to address evolving mobile financial services market needs such as delivering bulk payment services for salaries and government disbursements. Amdocs’ MFS solution has been powering GCash money services since 2004.
With this latest solution, GXI will be able to deliver services faster and more efficiently, with a seamless customer experience across multiple touch points as well as improved analytics to view and manage their transactions. Besides upgrading GXI’s system, Amdocs will also provide end-to-end delivery services including project scope analysis, development, deployment, testing, capacity analysis and ongoing support services.
“GCash has come a long way in solving financial inclusion challenges in the Philippines,” said Albert Tinio, GXI chief executive officer. “This key system enhancement will enable us to realize new revenue streams with new services targeting new segments, while boosting GCash’s ability to deliver a highly scalable and efficient mobile financial services solution for consumers, merchants and organizations, meeting the business need of the evolving market place.”
“The Philippines market is increasingly shifting towards mobile payments, given the exponential rise in adoption of smartphones and online shopping,” said Patrick McGrory, division president for Amdocs emerging offerings. “The upgrade of GXI’s existing system with Amdocs’ latest MFS solution and services builds on our existing solution that has supported GCash over the last 14 years. It enables GXI to continue to innovate, capturing the immediacy of the digital age and delivering The New World of Customer Experience by enhancing its core offering to support the growing demand for mobile payments and commerce as well as other digital financial services to win customer loyalty.”
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About Globe Telecom
Globe Telecom is a leading full service telecommunications company in the Philippines, serving the needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connections, internet and managed services. Its principals are Ayala Corporation and Singtel who are acknowledged industry leaders in the country and in the region. For more information, visit www.globe.com.ph. Follow us on Twitter: http://twitter.com/talk2Globe and Facebook: http://facebook.com/GlobePH.
G-Xchange Inc. is a wholly-owned subsidiary of Globe Telecom. It offers GCASH, an internationally acclaimed micropayment service that transforms the mobile phone into a virtual wallet for secure, fast, and convenient money transfer. GCash can be used to buy prepaid load, pay bills, send money, make donations, shop online, and even purchase goods without the need to bring any cash. For more information, please visit https://www.globe.com.ph/gcash
Amdocs is the market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. Our portfolio powers The New World of Customer Experience™, where a wide array of innovative and personalized services are delivered seamlessly to end users, regardless of device or network. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control and optimization, coupled with our professional and managed services, have accelerated business value for our customers by streamlining complex operating environments, reducing costs and speeding time to market for new products and services. Amdocs and our more than 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
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For more information, visit Amdocs at www.amdocs.com
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2015 filed on December 10, 2015.
Media Contact: Sara Preto Fusion PR for Amdocs Tel: +1-212-651-4214 E-Mail: firstname.lastname@example.org Amdocs 1390 Timberlake Manor Parkway Chesterfield, MO 63017 USA www.amdocs.com +1-314-212-7000 tel +1-314-212-7500 fax