Goodbye, Dillard's. Hello, H&M.
Market Force's 2016 fashion retailer rankings are out and the annual satisfaction and loyalty report features quite a few new retailers in the top spots, with major department stores like Dillard's and J.C. Penny and off-price retailer T.J. Maxx, falling out of the top five.
More than 5,700 consumers were surveyed by the company — roughly 57 percent women and 44 percent men — about retail experiences in major department stores.
Here are America's top five favorite fashion retailers by Market Force's measure.
— By CNBC's Sarah Whitten
Posted 16 Feb. 2016