When Oscar Munoz walks into his office at United headquarters Monday, there will be plenty of smiles seeing him return from a heart transplant just two months ago. But he won't be able to ease back on the job after his major surgery.
Instead, his return is overshadowed by questions about whether he can lift United Airlines to a new level and an ongoing proxy battle over who should be on the board that will directly influence his plans to turn around the carrier.
Early Monday, in a letter to employees, Munoz wrote: "I have many priorities on my first day back, but at the top of my list is my meeting today with our labor leaders. I believe that, together, we can resolve our contract issues so that we can focus on the most important thing: running the greatest airline in the world. I want to reiterate that the best thing we can do to accelerate our path forward is to continue taking care of each other and delivering a world-class customer experience."