"Please note that there are no partial refunds, so you would be also forfeiting your ticket in exchange for your money back," Bkstg wrote on its website.
Fans of the pop star took to Twitter to comment on the cancellation.
Bkstg has modified one of the VIP experiences, which once included a group photo with Bieber, to allow fans to take photos and videos of the pop star while he is in the venue's hospitality lounge.
"This is a new tour with new venues almost every night and still a changing process, but we have decided for the time being that this is our best course of action," the company said, in a statement.
Bkstg declined to comment further, and Island Def Jam Music, Justin Bieber's label, did not immediately respond to CNBC's request for comment.