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Uber passenger taken on 20-mile detour, charged nearly $150

A user scans for an available vehicle using the Uber's app on a smartphone in London.
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A user scans for an available vehicle using the Uber's app on a smartphone in London.

An Uber passenger was taken on a 20 mile detour around the streets of London and was charged over £100 ($142.82) for a journey normally costing £15, the MailOnline reported.

Daniel Kaizen, a London bartender, ordered an Uber taxi to take him from Old Street in central London to Wood Green in north London, the MailOnline reported on Monday, but instead of taking a short route north, the Uber driver took Kaizen on a 20-mile detour around the edge of London.



According to Kaizen, the journey would normally cost just £15, but he was charged £102.17 for the journey which took place during the early hours of Easter Monday.

However, Uber has promised to refund Kaizen and look into the incident

"We are investigating exactly what happened in this instance and have given the rider a full refund," an Uber spokesperson told CNBC in an email.

"Unlike other transport options Uber offers transparent receipts with a record of every trip and a map of the route taken so if there is an issue it can be resolved."

Read more about the story in the MailOnline's article.

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