ST. LOUIS, May 16, 2016 (GLOBE NEWSWIRE) -- Amdocs (NASDAQ:DOX), the leading provider of customer experience solutions, today announced that Biznet, Indonesia’s leading fiber-optic operator and provider of Internet and Cable TV services and a new Amdocs customer, has selected Amdocs to provide a comprehensive customer care and billing solution in support of its growth plans and to deliver a premier customer service.
“In order to support our ambitious growth plans, we needed a solution that was rich in functionality, and could accommodate rapid customer growth and roll out of new services with innovative promotions and campaigns, while delivering a premier customer experience,” said Adi Kusma, Biznet’s President Director. “With their impressive delivery track record and pre-integrated customer care and billing solution, Amdocs will be helping us meet our objective of becoming the country’s leading provider of networking solutions and multimedia through our commitment to world-class innovation, infrastructure and customer service.”
“Service providers today are looking to capture the world of digital immediacy and quickly offer new types of services to new types of customers,” said Chris Williams, head of global marketing at Amdocs. “The Amdocs solution include rules-driven service and pricing and promotion business policies that speed up the order and service delivery process. As a result Biznet will be able to establish the agility to introduce new promotions within only hours and meet evolving customer experience expectations.”
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Biznet is a company that focuses on telecommunication and multimedia business with commitment to build modern infrastructure to reduce Indonesia’s digital gap with other developed countries. Biznet has been operating thousands of KM state of the art Fiber Optic Network and the largest data center in Indonesia. For more information about the company, please visit www.biznetnetworks.com
Amdocs is the market leader in customer experience software solutions and services for the world’s largest communications, entertainment and media service providers. For more than 30 years, Amdocs solutions, which include BSS, OSS, network control, optimization and network functions virtualization, coupled with professional and managed services, have accelerated business value for its customers by simplifying business complexity, reducing costs and delivering a world-class customer experience.
The Amdocs portfolio enables service providers to capture the world of digital immediacy by operating across digital dimensions to engage customers with personalized, omni-channel experiences; creating a diversified business to capture new revenue streams; becoming data empowered to make business and operational decisions based on insight-based and predictive analytics; and achieving service agility to accelerate the fast rollout of new technologies and hybrid network services.
Amdocs and its 24,000 employees serve customers in over 90 countries. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $3.6 billion in fiscal 2015.
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For more information, visit Amdocs at www.amdocs.com.
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2015 filed on December 10, 2015 and our quarterly 6-K form furnished on February 16, 2016.
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