BOSTON, May 27, 2016 (GLOBE NEWSWIRE) -- LogMeIn, Inc.’s (NASDAQ:LOGM) remote support technology, Rescue Lens has been named the Best B2B Technology at the 2016 MITX Awards. Rescue Lens is a video-aided support capability aimed at addressing the rapidly expanding world of connected products – and the new needs of today's connected customer. Using a secure, live camera feed from a mobile device, Rescue Lens empowers customer service agents to see and remotely assist with product issues that are reported by customers, employees or other field technicians, as if the product were directly in front of them.
The Massachusetts Innovation & Technology Exchange (MITX) Awards, held earlier this week, celebrate the people and companies creating the most exciting tech, creative, and digital marketing innovations in New England. The 'Best B2B Technology' category recognizes innovative technologies that are fundamentally improving how B2B organizations interact and engage with their customers.
“It is my honor to stand up on this stage and celebrate 20 years of MITX, and congratulate the companies and individuals that have been recognized – you are some of the most talented, creative and entrepreneurial individuals and organizations in the country,” said Amy Quigley, President of MITX. “I’m proud to be part of a community that is bursting with a curious intellect that drives innovation.”
"The vision for Rescue Lens came out of a desire to create a more personalized and efficient experience for today’s connected customer,” said W. Sean Ford, Senior Vice President and Chief Marketing Officer at LogMeIn. “What started out as a hackathon project has turned into the future of support designed to help companies focus on their customer, see what they see, and take their customer experience from good to great and from great to exceptional. We are extremely proud of the innovation we have introduced and are honored to have organizations like MITX recognize what we’ve accomplished.”
About LogMeIn, Inc.
LogMeIn, Inc. (Nasdaq:LOGM) simplifies how people connect to each other and the world around them. With millions of users worldwide, our cloud-based solutions make it possible for people and companies to connect and engage with their workplace, colleagues, customers and products anywhere, anytime. LogMeIn is headquartered in Boston with offices in Bangalore, Budapest, Dublin, London, San Francisco and Sydney.
Established in 1996, MITX -- the Massachusetts Innovation & Technology Exchange -- is the leading industry organization focused on the web and mobile, bringing together the digital marketing, media and technology community to engage in what's next and how it will impact the marketing and business worlds. Connecting more than 7,500 professionals in New England, MITX is a dynamic community of thought leaders and collaborators in search of insight, education and opportunity. Creator of FutureM, MITX is headquartered in Boston, MA. For more information, visit http://www.mitx.org/.
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