The YCH Group has a history of switching things up. The company had originally been in the passenger transportation sector when Yap first joined the family business.
"I changed [our focus] to cargo transportation and from [that], we moved up the value chain to include warehousing, international freight forwarding and integrated logistics," Yap explains, "As we were migrating the value chain, I sort of fell in love with [the business]."
Despite his current enthusiasm, Yap had initially been resistant towards joining the family business after university. "I said, if you retire and I run it my way, I might consider it," Yap says on the exchange with his father, "And he said, you got a deal. I took over and kept my word ever since."
In the thirty-nine years he's been with the company, Yap has expanded the YCH Group's regional presence. It is now in more than a hundred cities throughout Asia Pacific. Yap also says that he is not worried about the slowdown in the Chinese economy, citing growth from other emerging economies, including Vietnam, the Philippines and Indonesia, as a reason to be optimistic about the logistics industry.
Even though the YCH Group might not be the biggest player in the Asian logistics scene, it is one of the most technologically advanced. Yap believes that investing heavily in technology will enable the company to differentiate itself from its competitors. "We are not adverse to investment [and] we are not afraid to invest for the long haul," he says.
This has led to the development of the company's standalone IT arm, Y3 Technologies. Yap refers to this as his "secret weapon".
Also operating in the supply chain logistics space, Y3 provides a range of next generation solutions, including cloud computing, e-commerce and customer relationship management products. Unlike the YCH Group, which deals in large scale solutions, Y3 operates on a shared services concept so that even small businesses can utilize its services on a pay-per-use basis.