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– This is the script of CNBC's news report for China's CCTV on September 12, Monday.
Welcome to CNBC Business Daily, I'm Qian Chen.
Samsung Electronics on Saturday urged consumers to stop using Galaxy Note 7 smartphones immediately and exchange them as soon as possible, as more reports of the phones catching fire emerged even after the company's global recall.
The call from the South Korean company, the world's largest smartphone maker, comes after U.S. authorities urged consumers to switch the Galaxy Note 7 off and not to use or charge it during a flight. Several airlines around the world asked travelers not switch on the jumbo smartphone or put it in checked baggage, with some carriers banning the phone on flights.
In a statement posted on its website, Samsung asked users around the world to "immediately" return their existing Galaxy Note 7 and get a replacement.
Earlier this month, Samsung announced an unprecedented recall of 2.5 million Galaxy Note 7s worldwide just two weeks after the phone was launched. That move came after Samsung's investigation into reports of fires found that rechargeable lithium batteries manufactured by one of its suppliers were at fault.
The U.S. was among the first countries to take a step following the recall. Late Friday, the U.S. Consumer Product Safety Commission urged owners of the phone to turn them off and leave them off. It also said it was working with Samsung and hoped to have an official recall "as soon as possible."
Samsung launched and released the Galaxy Note 7 in August this year.
Just like its predecessors, the Galaxy Note 7 was highly anticipated in the smartphone space.
The recall of the Galaxy Note 7 has impacted Samsung's sales as well as reputation - the recall might cost the company 1 to 1.5 billion USD, according to Credit Suisse.
Samsung released the Galaxy Note 7 on Aug. 19. The Galaxy Note series is one of the most expensive lineups made by Samsung.
CNBC's Qian Chen, reporting from Singapore.