Samsung finally pulled the plug on the short-lived Galaxy Note 7 on Tuesday, following a massive (and disastrous) recall effort to arrest fire hazard issues found in the device.
If you currently own an original, or a replacement, Note 7 device in Asia Pacific, here's what you can do:
First, due to safety risks, Samsung has asked users to stop using their phones and turn them off immediately. The company said it was still investigating the causes behind the overheating of the devices.
Samsung said on its website it was talking to telco operators and retailers globally to work out a refund or exchange program for existing Note 7 users.
For users who bought their device from Samsung's website, reports late on Wednesday said the company was sending fireproof packaging and gloves to customers so they could safely return the devices.