ALPHARETTA, Ga., Nov. 02, 2016 (GLOBE NEWSWIRE) -- Aptean, a leading provider of mission critical enterprise software solutions, is pleased to announce that the Aptean Pivotal CRM customer Autoglym has been named a finalist at the Engage Awards in the ‘Best Use of Technology in Customer Engagement’ category.
The Engage Awards are designed to recognize innovation and excellence across the entire spectrum of customer and employee engagement. The Best Use of Technology in Customer Engagement Award will go to the organization that can best demonstrate how its use of technology has been instrumental in making advances in the field of customer engagement. The implementation of this technology must be measurable, sustainable and have contributed to the performance and/or profitability of the organization.
“Together with Aptean, we have open and candid conversations that have led to trusted communications. This, combined with the familiarity and confidence in the product itself, made it a natural choice for Autoglym and is what has made me into a Pivotal and Aptean advocate,” said Suzanne Symonds, CRM Analyst at Altro.
“The Aptean Pivotal team are delighted to see Altro being recognized for the investments they have made with Pivotal since 2002, and by adding Autoglym to the same solution in 2015, which saw both business and salesforce improvements. We wish them the best of luck at the awards night,” added Aydin Asli, Senior Product Director, Pivotal.
According to the group, within a few months only after the implementation of Aptean’s Pivotal CRM, Altro has achieved a 13% efficiency improvement with respect to time saving and sales tasks and are now centralizing their CRM operations. Altro recognizes the “out of the box” product simplicity and the UX mobile feature as providing them with great efficiency improvements.
The winners in each category will be announced by former BBC breakfast TV presenter Bill Turnbull on the evening of Tuesday November 8th at London’s iconic Westminster Bridge Park Plaza Hotel.
About Engage Awards/Engage Business Media
The Engage Awards showcase organisational excellence and also recognise individuals who have accomplished signiﬁcant achievements within the customer and employee engagement market.
Aptean is a leading provider of mission critical enterprise software solutions. We build and acquire industry-focused solutions to support the evolving operational needs of our customers. Our solutions help nearly 6,500 organizations stay at the forefront of their industries by enabling them to operate more efficiently, thereby ensuring higher customer satisfaction. For more information, visit www.aptean.com.
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