Sutherland Reveals Full Suite of Analytics Offerings to the Entire Healthcare Ecosystem

CLIFTON, N.J., Nov. 22, 2016 (GLOBE NEWSWIRE) -- Sutherland Healthcare Solutions, Inc. today announced its full suite of analytics capabilities to help healthcare shift to a value-based and insights-driven industry. The three primary investments Sutherland has made to support this holistic suite of data offerings include the development of the SmartHealthSolutions portfolio, the acquisition of Nuevora, and the formalization of a strategic partnership with the International Institute for Analytics (IIA).

Sutherland’s SmartHealthSolutions is a cloud-hosted portfolio of technology-enabled, analytics-driven offerings for healthcare organizations. The SmartHealthSolutions suite is comprised of four key components –

  • SmartHealthChoice, a consumer-centric engagement model to better understand preferences, anticipate needs, and retain a client’s most profitable customers.
  • SmartHealthConnect, an integrated information hub with a unified view of clinical, financial, and operational data.
  • SmartHealthAnalytics, an analytics App library with various functions to help clients predict customer churn, manage risk, prevent network leakage, reduce no-shows, improve clinical documentation, improve episode analytics, and much more.
  • SmartHealthAdvisors, Sutherland’s leading team of analytics experts who work with clients to maximize the value of their information assets.

Sutherland Healthcare Solutions parent company, Sutherland Global Services, recently acquired Nuevora, recognized as a top 10 big data analytics firm. The acquisition strengthens Sutherland Healthcare Solutions’ suite of SmartHealthSolutions and extends its ability to provide clients with in-depth, far-reaching data insights to improve outcomes for their customers while retaining their competitive edge.

The recently-announced partnership with IIA allows Sutherland’s SmartHealthAdvisors to become certified to conduct IIA’s Analytics Maturity Assessment (AMA), another differentiating aspect of its holistic analytics offering. AMA measures how well organizations use analytics to strengthen decision-making processes and create positive business impacts. This is a vital tool for organizations seeking ways to maximize efficiencies, reduce costs, and capture maximum reimbursement dollars.

“Analytics has always been at the heart of everything we do and our acquisition of Nuevora, combined with our partnership with IIA, positions us very well to further guide our customers on their analytics journey,” said Sutherland Healthcare Solutions Chief Executive Officer Dr. Graham Hughes. “Our entire SmartHealthSolutions suite, which delivers actionable insights embedded into workflow, allows us to deliver measurable improvements of key financial and clinical outcomes for our customers.”

To learn more about Sutherland Healthcare Solutions’ extensive and expanding analytics capabilities, contact us at

About Sutherland Healthcare Solutions

Sutherland Healthcare Solutions is a wholly owned subsidiary of Sutherland Global Services, Inc., a global provider of business process and technology management services with more than 38,000 employees and 60 global locations. Headquartered in Clifton, New Jersey, Sutherland Healthcare Solutions is a leading provider of consulting, business process outsourcing (BPO), information technology outsourcing (ITO), and analytics services to the entire healthcare ecosystem. With 5,000 dedicated employees in 15+ global sites, Sutherland delivers customized and scalable solutions including contact center, provider data management, coding, revenue cycle management, healthcare IT, experience consulting, and population and payment solutions. Learn more at

Media Contact: Amy Grazer, Head of Strategic Initiatives and Branding 973-518-3841 or

Source: Sutherland Healthcare Solutions