Many of them are overcrowded, dirty and appear to be falling apart. But America's airports are getting record high marks from travelers.
A new report by J.D. Power shows customer satisfaction with U.S. airports is at an all-time high since the firm began conducting the survey 15 years ago (it did not conduct the survey all of those years).
This year's results were based on the responses of almost 39,000 people, who were asked to rate airports in six areas: terminal facilities; accessibility; security check; baggage claim; check-in/baggage check; and food, beverage and retail.
"Airports are taking a much more intense look at being able to help people and anticipate their needs, and use technology to solve problems before they even happen," said Michael Taylor, director of the airport practice at J.D. Power.
Many airports, including New York City's John F. Kennedy, New Jersey's Newark Liberty and Los Angeles International have recently been refurbished, or are in the process of renovating terminals. Those renovations, which often include new restaurants, shops and amenities like charging stations have made traveling through certain airports much more enjoyable.