China's forex regulator is telling banks to keep its instructions about curbing capital outflows secret and to ensure that research analysts keep any negative views about the yuan's prospects to themselves, several bankers said.
Both demands are seen as an attempt by the authorities to prevent alarm that could trigger further declines in the yuan, the bankers from local and foreign banks said.
The yuan lost more than 6 percent against the dollar last year and is at eight-year lows, prompting a flurry of restrictive measures on capital outflows from the State Administration of Foreign Exchange (SAFE), including setting limits on banks' currency volumes in some cities or provinces and requiring approval for ever smaller transactions.
SAFE, which is part of the People's Bank of China (PBOC), is insisting in oral instructions to dozens of banks that they don't reveal its role in such restrictions, six bankers said, which was damaging their relationships with clients since they were unable to explain why they were turning away business.
SAFE and the PBOC have yet to respond to requests for comment.
SAFE's reticence began at least as far back as August, when its Shanghai branch called at least 20 of the major foreign and domestic banks operating in the city to a meeting with the regional heads of several SAFE departments.
A representative from an international bank attending the meeting said there were no written instructions, but a high-ranking SAFE official told them explicitly what was expected of them.
"You must control your forex deficit, but you can't say that SAFE is controlling capital outflows," the official told the bankers.
The banks were told to "manage sentiment" to prevent public panic, the banker said, and the banks' research analysts should not broadcast any negative views on the yuan.
"They told us not to publish bad house views - analyst house views - on the yuan", the person said.
A second banker on the forex team of an international bank said his bank had received the same instructions.
Where a bank has exceeded the SAFE-set limits for forex transactions in a month, they have to turn business away, but are unable to explain the real reason why, several bankers complained.
"We're not going to tell our customers that (our forex business) has stopped; we just have to find ways to turn down the business we're not allowed to do," said a banker at Chinese Commercial Bank Ping An who had received SAFE instructions from seniors.
"It's not good for client relationships," he added, explaining that he had told his clients to go to other banks.
Ping An did not return requests for comment.
In a verbal order to at least two lenders, SAFE said it would vet all cross-border money transfers worth $5 million or more, down from $50 million, banking sources told Reuters in late November.
They also told the banks to interview clients to make sure the forex deals were not for fake transactions, or else face punishment, according to two bankers at separate listed banks.
In response to those orders, one of the banks sent an internal notice to employees, seen by Reuters, to alert them to SAFE's requirements, explaining that the regulator's penalties could include "cancelling business qualifications" needed for the lender to conduct forex business.
The notice passed on SAFE's instructions that staff should not mention the regulator.
"Please do not reply to clients using wording such as SAFE controls, or SAFE doesn't allow or strictly controls FX purchases," it read.
Instead, they should adhere to the line provided by SAFE, that the purpose of the changes was to "promote healthy development of outbound direct investment" and "crack down on fake deals", the notice added.
China's foreign exchange reserves fell to $3.05 trillion in November from $3.3 trillion in the first 11 months of 2016, and many traders are betting there will be further outflows as U.S. interest rates rises make dollar assets more attractive.
But SAFE wants banks to advise clients to buy yuan and sell dollars, the international bank representative said, a play that is likely to lose clients money.
"If a person doesn't have this need, how am I supposed to encourage it?" the banker said.
At the same time, SAFE is quietly choking programmes designed to open overseas markets to Chinese investors.
Even where institutional investors have been granted quotas to invest overseas, they are finding it increasingly difficult to exchange yuan into another currency.
"SAFE would tell you that you still need to stand in the queue, and the waiting period is 'uncertain'," said an executive at Shanghai-based China equity fund house Greenwoods.
An investment programme set up so global funds can raise Chinese cash to invest overseas has ground to a halt without explanation.
"The application process seems to be in a state of suspension," Michael Lu, managing director of Greater China Business Development of Dutch money manager Robeco told reporters in November.