The CEO of the largest German lender has underlined the dramatic shifts that the banking industry faces over the next five years with technology due to play a "key" role in this period of change.
"We're not sure that the fundamental nature of products will change much, although regulation tends to impact that. We don't think the demands of our clients and counterparts will change much, it's the delivery mechanism," he added.
The panel - which also featured economics professor Kenneth Rogoff and David Rubenstein, co-founder of The Carlyle Group, discussed the rise of financial technology (fintech) and included predictions that virtual currencies could be used by global central banks.
Cryan said that technology would aid banks and "help us protect ourselves".
"We can use technology to improve our own controls. We can use technology to improve our efficiency and then we can use technology to improve the customer service," he said.