TalentSmart has conducted research with more than a million people, and we've found that the best bosses have a lot in common. In particular, 90% of them are skilled at managing their emotions in order to stay focused, calm, and productive.
These folks have high emotional intelligence (EQ), a skill set that's critical to achieving your dreams. It also happens to make them great to work for.
It's through a leader's actions — what he or she does and says on a daily basis — that the essence of great leadership becomes apparent. Behavior can change, and leaders who work to improve themselves get results.
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While I've run across numerous effective strategies that great bosses employ, what follows are ten of the best. Some of these may seem obvious, but the real challenge lies in recognizing when you need to use them and having the wherewithal to actually do so.
1. They're composed
Great bosses are composed because they constantly monitor their emotions, they understand them, and they use this knowledge in the moment to react to challenging situations with self-control. When things go downhill, they are persistently calm and frustratingly content (frustrating to those who aren't, at least). They know that no matter how good or bad things get, everything changes with time. All they can do is adapt and adjust to stay happy and in control.