The head of United Airlines met with the Chinese consulate in Chicago over the possible impact to bookings from a customer being dragged off a plane but it was too early to tell if business in China had been hit by the event, the company said.
In the carrier's first quarter earnings call, United again apologized repeatedly for the incident in which Dr. David Dao was dragged from his seat on a United flight to make room for crew members.
Dao accused officials of discriminating against him for being Chinese before he was hauled off the plane, according to a fellow passenger. Social media users across the United States, Vietnam and China called for a boycott of the airline over the incident.
United has about 20 percent of total U.S.-China traffic and a partnership with Air China, the country's third-largest airline, according to analysts.