On Sunday night's "Game of Thrones" season finale, "The Wolf and the Dragon," Jon Snow and Daenerys Targaryen redeem themselves as negotiators.
They meet with Cersei Lannister in the Dragonpit to persuade her that the army of the dead is a real and imminent threat. They are successful in convincing both her and her brother Jamie, the commander of her forces and her most trusted ally. And that ends up being enough to make a world of difference.
Yes, as viewers discover, Cersei plans to cross them by doubling down on her forces with a mercenary army from Essos and taking back her kingdom when her enemies are vulnerable. But she believes them about threat beyond the wall, and, because she does, she pledges to march her forces north. Her ploy ends up costing her Jamie, who had been the only sane voice left at her table.
How are her enemies so persuasive? First off, they come prepared, which is key to any successful negotiation. "You do not want to walk in there relying only on your intuition or gut instinct," says Harvard Business School professor and negotiation expert Deepak Malhotra.