CHICAGO, Sept. 26, 2017 /PRNewswire/ -- SPLICE Software, which specializes in using big and small data and artificial intelligence to drive customer engagement, announced today that Jeff Young recently joined the team as Vice President of Sales. A broadcast and digital media industry veteran with significant new business development and sales management experience, Young joins a recently expanded management group and will drive sales initiatives in response to higher demand for voice- and data-driven dialog products.
SPLICE Software recently launched new applications and services to give customers a way to harness data and rich media in the growing smart home/personal assistant space. By working with SPLICE, companies can develop a branded presence on Alexa Skills, and SPLICE plans to release similar applications for Google Home soon. SPLICE is increasingly the top choice for companies that aim to create stronger customer connections using artificial intelligence (AI) and voice technologies. Under Young's guidance, SPLICE will expand its customer base in response to heightened demand.
Before joining SPLICE, Young held leadership positions at Golden West Broadcasting, most recently serving as Regional Sales Manager for Alberta, where he successfully led key business development initiatives. Young has served on the boards of numerous organizations, including Servus Credit Union's Community Council, the Mount Royal University Broadcasting Advisory Board, High River Economic Development and the Okotoks Chamber of Commerce. He holds a bachelor of music in voice from the University of Lethbridge and an MBA from the Haskayne School of Business at the University of Calgary.
"The emergence of AI as an everyday presence in the home offers exciting opportunities for company leaders who see its potential for changing customer relationships and fully understand AI's implications for their brand," says Tara Kelly, SPLICE Software President and CEO. "We're thrilled to work with a sales and business development pro with Jeff's experience as we deliver patented technologies that can help customers thrive as AI plays a more prominent role in the commerce and customer support space."
Always on the forefront of innovation, SPLICE Software was recognized by Gartner as a "2016 Cool Vendor." Using patented technologies, SPLICE develops communication solutions that modernize customer outreach, integrating and applying data to facilitate connections across multiple platforms, including voice, text, social media and email. Learn more at www.splicesoftware.com.
About SPLICE Software
SPLICE Software blends art & science in creating stronger connections and improving the customer experience for insurers, bankers, and retailers. Our cloud-based Dialog Suite™ uses Big Data & Artificial Intelligence to deliver personalized Voice & SMS messages at critical moments along the customer journey; allows you to connect with customers via their channels of choice; and, enables you to collect and manage customers' permissions and preferences so you can personalize, test and measure like never before. For more information on SPLICE, visit our website, connect via LinkedIn or follow us on Twitter at @SPLICESoftware.
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SOURCE SPLICE Software