When emotional intelligence first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70 percent of the time. This anomaly threw a massive wrench into what many people had always assumed was the sole source of success — IQ. Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack.
How much of an impact does emotional intelligence (EQ) have on your professional success? The short answer is: a lot! It's a powerful way to focus your energy in one direction with a tremendous result. Of all the people we've studied at work, we've found that 90 percent of top performers have high EQs. You can be a top performer without emotional intelligence, but the chances are slim.
Emotional intelligence is the "something" in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results. Emotional intelligence is made up of four core skills that pair up under two primary competencies: personal competence and social competence.