If you winced at the word "icebreaker," I don't blame you. Get-to-know-you questions and games tend to feel cheesy. We've all been victim to a terribly trite icebreaker with coworkers that made us roll our eyes. I know I have.
However reluctantly, you may have realized that you need to break the ice at work. A new employee just joined your team, and you want to make sure they feel welcome. Or, you need to find a way to warm up a conference call between remote team members, and ask some get-to-know-you questions for team-building.
After all, it's always hard to work well with folks you don't have a rapport with (not to mention, it's less fun). Trust is the oil of the machine in the team. The more you have of it, the more things run smoothly. And the key to building trust within your team is to ask questions that help everyone get to know each other.
Given this, at Know Your Company, we put a lot of thought (over four years worth of research and fine-tuning!) into crafting get-to-know-you questions that would be as non-cheesy as possible, and elicit meaningful and memorable responses from the team. I get emails all the time from CEOs who'll tell me, "Wow, Claire, I had no idea this question would get such a reaction from our team."
Among the hundreds of get-to-know-you questions our software has, I wanted to share with you the top twenty-five:
By far, this question has prompted the most interesting responses for the companies we work with. Employees always find it hilarious to learn that their boss' first job was as a pool boy, or find it fascinating that a coworker's first job was working in her mom's doctor's office. While it's an unassuming question, the responses stand out.
This question is a fun one, as it taps into the people that your coworkers admire. Folks bond over a mutual love for Jude Law, or have a laugh when a manager shares her story about meeting LeBron James at a gas station.
People are always looking for something new to read — and so swapping book recommendations are a great way for people to know each other. Learning what others are reading also provides insights into coworkers' interests. David Heinemeier Hansson, CTO of Basecamp, shared his answer to this question here.
With this question, you'll learn how your coworkers want to grow or what they aspire to do. For instance, you might learn that a coworker would love to be able to pick up Italian instantly, or that your boss has always wanted to get good at woodworking.
Understanding who someone looks up to reveals a significant amount about a person's influences, preferences, and outlook on life. This is a great question to ask to help get a sense of what and who a person values.
Perhaps you've asked this question before — but don't overlook it. Movies are a great shared conversation topic. It never fails to be one that people like to answer and like to see other people's answer to. Often times, people will end up going to see those movies that are recommended and talking about it over lunch, etc.
Personally, I'm a sucker for a good quote. I think it can provide a fascinating look into a person's point-of-view. Asking about a person's favorite quote is a great way to break the ice and get to know them better.
While this question may seem vague, the answers to this question are often a delight and intriguing to read. Someone might share an excellent customer service experience that surpassed their expectations, or share a funny story about them liking squash soup despite their initial reservations. This is especially a great question to ask to a group of folks who might know each other a little better already.
This question always elicits a chuckle or two. You'll find out that you shared an embarrassing favorite band from years ago, and also find the generational difference between coworkers humorous as well.
This is typically something that's not shared even among close friends — so asking about it creates a special connection between folks. Hearing about an intimate, early part of someone's life says a lot about who they are.
Sharing a new, novel experience is a wonderful way to create a sense of connection between people. You'll learn about a new restaurant, a fun out-of-the-city getaway, or a never-heard-about bookstore you might find interesting.
Cooking Korean dumplings together around the holidays is one of mine. When you ask this question, you get an inside look at your coworkers family's heritage and the things that bring their family together.
A mother, a sports hero, a grandparent, an elementary school teacher… This question is touching to hear the answer to. You'll gain a sense of respect about who has shaped your coworkers.
Maybe it was a goldfish as a pet or a pair of Air Jordans. This is another great question that fosters a sense of nostalgia and provides insights into people's interests of the past and what they valued when they were younger.
I love asking this question instead of the stale, "Do you have any goals this year?" Rather, this is a great aspirational question that exposes people's dreams and hopes they'd love to pursue.
The answers from to question are often unexpectedly lovely. You'll find yourself nodding your head as a coworker talks about his kids, or about a beautiful tree she saw on her walk recently.
Responses to this are varied and fun — you'll find that some folks have the same "favorite place" in Spain that they've visited, or a place that happens to be just 20 minutes from where you live.
This is a cheeky question that turns up a variety of answers and interpretations. You might be impressed about how a coworker was in the newspaper one time or get a good laugh about how they were on the evening news.
I'm a big fan of this question, as you're essentially asking a person about what wisdom they personally find most valuable. The best advice I've ever received, myself? "Trust yourself."
Our customers who ask this question are always shocked by how popular the answers to it are. They discover that colleagues are immensely passionate about scrambled eggs or are sunny-side-up diehards.
This is a fantastic question to ask. One company I know took it as a way to make a small donation to each charity mentioned.
Spiders, heights, the ocean… Sharing fears is always a great way to feel closer to someone.
Ask this question and you'll unearth some interesting observations on why people buy things — and what they find unsatisfactory.
Skip the boring question, "What are your hobbies?" and ask this instead. You might find that someone is unexpectedly avid butterfly collector (my uncle does this), or enjoys finding a new postcard every time she travels (my mom does this). Regardless, it's a more unique way to learn about a person's interest.
This question continually (and surprisingly) blows people away with the response when they ask it. One customer of ours had such an enthusiastic response on this from her staff, she created a Cereal Day for her team.
I've used these questions to get to know a new employee, kick-off group meetings for boards I sit on, and even in one-on-one coffee meetings when I'm meeting someone for the first time. Give 'em a shot. Think you'll be pleasantly surprised by the results.
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