Tesla's former head of global sales and service, Jon McNeill, has joined Lyft as Chief Operating Officer, Lyft announced on Wednesday. The ride-hailing company is currently valued at $11.5 billion.
In his role as global sales and service president, Jon McNeill stood to earn a $700,000 bonus if the company met its vehicle delivery target during the last two quarters of 2017, a task made nearly impossible by delays to Model 3 production.
McNeill was known for personally responding to Tesla customers who were angry over service issues on online forums.
McNeill's is one of a series of high-profile departures from Tesla in recent months. Among other departures, Lyft competitors Uber recruited a former lead battery engineer, Celina Mikolajczak, to head up its flying car initiative.