"In both of those areas, we need to see some improvements as we go forwards," Patrick Regan, the group CEO of QBE Insurance said, adding that 2017 was an "unacceptable year," performance-wise in Asia.
In order to step up growth in Asia, Jason Brown — previously the group's chief risk officer — has taken the position of CEO for Asia Pacific Operations, and a new team has been put in place, Regan said. The group chief added that the new Asia Pacific team would execute new strategies while building on parts of the business that are strong in the region, such as the agency-based business.
Meanwhile, QBE will also focus on growing in North America, according to Regan, who said the company would need to become more efficient and grow in "mid-market and specialty businesses" in the region.
The CEO maintained that, while the company retains strong businesses, especially in Australia and Europe, it needs to improve "the consistency of what we do" to attain similar levels of performance in other regions.