As businesses increasingly rely on cross-company collaboration, they are placing a heavier emphasis on interpersonal communications. Unfortunately, this is a job skill that many American employees are lacking, according to LinkedIn CEO Jeff Weiner.
In newly published research, the company analyzed skills shortages based on data from member profiles and job postings across 100 major U.S. cities.
"Somewhat surprisingly ... interpersonal skills is where we're seeing the biggest imbalance," Weiner told CNBC's "Squawk Box" in April. "Communications is the No. 1 skills gap across those major cities in the United States."
However, this skill is critical, especially in jobs like sales development and project management, the CEO said.
LinkedIn's latest findings support a 2016 study published in the Journal of Education, which found that managers pay special attention to communication skills and analytical skills when evaluating an employee.
"Master communicators have solid listening skills, the ability to tune into a person with focus and the ability to articulate clearly," says Cheryl Cran, a management coach and author of "The Art of Change Leadership."
"As technology continues to infiltrate how we work, our human interaction skills need to be upgraded," she says.