On Wednesday, Facebook COO Sheryl Sandberg and Twitter CEO Jack Dorsey testified before Congress. The two tech leaders were subjected to hours of questioning before the Senate Intelligence Committee regarding voter manipulation, propaganda and even efforts to incite violence on their platforms.
The two leaders needed to craft answers to controversial and technical topics while reassuring congresspeople and consumers that the platforms were doing all they could protect users. Their two performances were a stark reminder of how differently leaders communicate and how gestures and expressions can shape the messages they send.
CNBC Make It spoke to five communication and body language experts who analyzed Sandberg's and Dorsey's responses, sharing tips on how all leaders can ensure they present themselves in the best way possible, even in challenging and pressure-packed moments.