It's something you hope will never happen: the phone call that changes everything.
When Chanel Reynolds found out her husband, Jose, had been hit by a car while out cycling, it was not only an emotional shock — she also wasn't fully equipped to handle all of life's details.
That meant "everything from not having the password to his phone to call some of his family members to not knowing where half of our documentation was," she told CNBC on Tuesday. "I wasn't prepared, at all."
Reynolds, whose husband died after a week in a coma, wasn't a "blissfully unaware" spouse, either.
"Like many households, we split responsibilities. The 50 percent of things I could find or had answers to were very, very helpful," she said on "Power Lunch."
Then, there was the other 50 percent — from things that had big financial implications to struggles finding the password for the storage of wedding and baby photos.
"The stuff I didn't know and things that could have taken maybe five seconds to write down, took maybe hours or dozens of hours or days or maybe some things were never found," said Reynolds.