CNBC Upstart 100


Founders: Muddu Sudhakar (CEO), Christos Tryfonas
Launched: 2017
Headquarters: Palo Alto, California
Industry: Enterprise technology

Pictured above: Muddu Sudhakar

Aisera's service management dashboard

Aisera is an AI-driven platform built to help organizations automate workflows in IT, HR, facilities management and customer service. The company claims that its multicloud SaaS technology can resolve more than 50% of customer service and IT support issues, while reducing the related support and service costs between 60% and 80%. Notable investors include First Round Capital, True Ventures, Menlo Ventures, Khosla Ventures and Norwest Ventures.