Tech

U.S. Labor Board accuses Google of spying on employees, discouraging worker organization, and retaliation

Key Points
  • The U.S. National Labor Relations Board filed a complaint against Google, alleging the company illegally terminated and surveilled employees.
  • The agency also accuses the company of illegally blocking employees from sharing work grievances and information with each other using general tools like calendars, email and meeting rooms, and an internal communication tool at Google called MemeGen.

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Google employees at the tech giant's headquarters in Mountain View, California, walk off the job to protest the company's handling of sexual misconduct claims.
Mason Trinca | Getty Images News | Getty Images

The U.S. National Labor Relations Board has filed a complaint against Google and its parent company Alphabet, accusing the tech juggernaut of violating labor laws.

The company was allegedly "interfering with, restraining, and coercing employees in the exercise of their rights guaranteed in Section 7 of the Act," according to the complaint filed Tuesday.

Specifically, the NLRB case documents accuse Google of illegally spying on employees, firing several employees in retaliation for attempting to unionize, and illegally blocking employees from sharing work grievances and information with each other using general tools like calendars, email, meeting rooms, and an internal communication tool at Google called MemeGen.

The NLRB said it expects an answer from Google by Dec. 16 and the agency said it will hold a hearing on April 12, 2021, in San Francisco.

"We strongly support the rights our employees have in the workplace, and open discussion and respectful debate have always been part of Google's culture," a company spokesperson said in an emailed response. "We're proud of that culture and are committed to defending it against attempts by individuals to deliberately undermine it -- including by violating security policies and internal systems."

It added that it will continue to provide information to the NLRB and judge about its decision to terminate or discipline employees. 

The NLRB's conclusion comes a year after CNBC first reported that the NLRB had started a new investigation into Google's labor practices. It also comes on the heels of a major $310 million Google settlement to an Alphabet shareholder lawsuit which alleged the company had mishandled claims of sexual misconduct by executives there.

The latest investigation stems from employee uproar over the interrogation and subsequent firing of employees, including Rebecca Rivers and Laurence Berland, who had been placed on sudden and indefinite administrative leave in November of 2019 for allegedly "distributing business information outside the scope of their jobs." The week of Thanksgiving 2019, Google fired four employees, including Berland and Rivers, claiming they shared confidential documents and breached security. The workers filed a complaint with NLRB shortly thereafter.

Shortly after that, Google fired security engineer Kathryn Spiers after she created a pop-up notification for Google employees visiting the website for IRI Consultants, a firm known for anti-union work, which Google had hired. Spiers filed a lawsuit with the NLRB shortly after.

At the time, workers got public support from presidential front-runners Sen. Bernie Sanders and Elizabeth Warren, who took to Twitter to bash Google for alleged "anti-union" actions.

The NLRB consolidated Berland's and Spiers' cases in Tuesday's filing.

The agency states that Google unlawfully surveilled employees "on numerous occasions," including viewing an employee presentation in support of union efforts, the filing states.

The complaint alleges that Google held a Global Investigations meeting in its San Francisco facility where it "interrogated its employees about their protected concerted activities by asking them about their access of employees' calendars and MemeGen Takedown Documents," it states, referring to the company's internal meme-generator.

It also states a new Google calendar policy that prevented employees from creating events with more than 100 employees or more than 10 rooms was meant to "discourage employees from engaging in these or other concerted activities."

"Obviously, I'm happy," Spiers said of the NLRB complaint. "I would have been happier if the other people targeted by Google were addressed by the complaint's allegations."

But she said she does not expect that Google will settle the case without a fight. "As long as I'm pushing for reinstatement, they're going to fight it," Spiers predicted.

She added that the damage to her reputation is already significant.

"Friends in the industry who I previously did consulting for told me they wouldn't work with me," Spiers said. "Google's PR team are vicious and well-funded, and know what to say to do the maximal damage. Having my boss' boss' boss' boss put a letter to the press saying I violated security policy will have an impact on my career indefinitely."

Watch: Google employees walk out to protest the company’s handling of sexual misconduct

Google employees stage global walkout and ask for accountability
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Google employees stage global walkout and ask for accountability