Amazon plans to create 3,000 jobs in Boston with new office expansion

Key Points
  • Amazon announced it will expand its Boston tech hub and create 3,000 new roles across its Alexa, cloud-computing, robotics and pharmacy teams.
  • The company will open a new office in Boston's Seaport district.
  • It comes as Amazon hired at unprecedented levels in 2020, buoyed by a pandemic-fueled surge in e-commerce demand.
Nikol Szymul staffs a reception desk at Amazon offices discretely tucked into a building called Fiona in downtown Seattle, Washington on May 11, 2017.
Getty Images

Amazon plans to create 3,000 jobs and open a new office in Boston, the company announced Tuesday. 

The new hires — expected to be focused on software development, artificial intelligence, machine learning, management, HR and finance — will support its Amazon Web Services, robotics, Alexa and nascent Amazon Pharmacy teams. Amazon expects to add the jobs over the next several years.

Amazon said it leased a 17-story office tower in Boston's Seaport district to accommodate the new hires. The 630,000-square-foot office, which is set to be completed in 2024, will include working space, innovation labs and mixed-use common areas for employees, as well as two theaters and other spaces for the public.

The expansion builds on Amazon's growing presence in Boston. In 2018, Amazon said it would create 2,000 jobs in Boston and announced it would lease a separate 17-story mixed-use building in the Seaport district. Construction on the tower is expected to be completed this year.

Amazon has been hiring at unprecedented levels during the pandemic, buoyed by a surge in e-commerce demand, as stuck-at-home shoppers turned to online retailers for both essential and nonessential goods.

The company added more than 400,000 employees in 2020, which pushed its global workforce to more than 1 million. Last year, Amazon announced it will add thousands of jobs at tech hubs in major cities, including New York, Detroit and San Diego.

Amazon's head of devices on the future of Alexa
Amazon's head of devices on the future of Alexa