The rise of flexible work has long been a trend workplace experts believed would take hold in the years to come, but few could have predicted just how much it would become a mainstay of the work experience in 2020. Prior to the coronavirus pandemic, just 3.6% of the U.S. workforce worked primarily remotely. By April 2020, roughly half of office workers were working completely from home, according to Gallup, and the share of full-time teleworkers remained elevated at 33% as of September.

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