Award-winning, geographically redundant cloud platform enables customers with continued business operations, on demand network changes, and employee safety
WAYNE, Pa.--(BUSINESS WIRE)-- Evolve IP, The Cloud Services Company™, today announced that customers logged in to its industry-leading cloud services OSSmosis portal a record 5,145 times during Hurricane Sandy’s devastating blow to the Mid-Atlantic region. Days before the storm hit, Evolve IP alerted customers to expect carrier and local power outages and they responded by modifying call center activities, forwarding office numbers to remote phones, and dynamically changing attendant greetings. Additionally, customers leveraged the business continuity capabilities of Evolve IP’s virtual servers and virtual desktops, helping keep employees safe and productive during the storm.
“Our thoughts and prayers are with everyone that has been adversely affected by this devastating storm,” said Guy Fardone, COO and General Manager of Evolve IP. “Unfortunately, events like Hurricane Sandy show why a business continuity plan is vital for organizations to have in place. A key advantage of moving critical communication and data services to Evolve IP’s proprietary cloud platform is the redundancy and availability it provides. All of our cloud services including Unified Communications, cloud-based call centers, virtual servers, virtual desktops, and data recovery functioned at 100 percent throughout the entire storm.”
“Evolve IP’s services really made my life easy during the storm and not only functioned perfectly, they gave us much needed flexibility to run our business better,” said Jay Bellwoar, CIO of Colonial Electric Supply. “At critical times like this our electrical contractors rely on us to be available and highly responsive. Using Evolve IP's cloud services, we were able to easily adjust our phones to maximize customer communication and ensure we provided the kind of superior contractor support we are known for.”
“Events like Hurricane Sandy demonstrate the value of moving services to a truly redundant cloud platform where the weather has no impact,” said Scott Kinka, Chief Technology Officer of Evolve IP. “While many of our customers experienced local power and connectivity outages at their office locations, their critical communications and computing environment continued to operate flawlessly in Evolve IP’s cloud. Our superior cloud architecture and geographically dispersed data centers allowed our customers to easily re-route phone calls, use the cellular network and PSTN, and access desktops and critical files from their homes.”
For more information about Evolve IP's business continuity solutions and suite of cloud services, visit http://www.EvolveIP.net. For more discussion about how cloud services can improve business, visit http://blog.evolveip.net/.
ABOUT EVOLVE IP
Evolve IP is The Cloud Services Company™. Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables decision makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP's combination of security, stability, scalability and lower total cost of ownership is fundamentally superior to outdated legacy systems and other cloud offerings. Today, tens of thousands of customers across the globe depend daily on Evolve IP for cloud services like virtual servers, virtual desktops, disaster recovery, unified communications, contact centers, and more. Visit www.EvolveIP.net or http://blog.EvolveIP.net.
Source: Evolve IP