ATLANTA, Nov. 1, 2012 /PRNewswire/ -- Clear Harbor, a provider of customer care and BPO services, today announced that James Lince has joined the company as Vice President of Technology.
"We are delighted that James has joined our leadership team," said C. Tut Smith, President of Clear Harbor. "Clear Harbor was founded on the belief that clients deserved a higher level of service than they were getting from other customer care providers. Our ability to achieve this vision depends, in part, on our infrastructure. James' experience and proven leadership will help ensure we hire the right people and make the right investments as we continue to grow."
James Lince is a global business executive with over two decades of experience in technology leadership roles. He brings a broad perspective in aligning information technology to business strategy, developing people, driving innovation and process excellence. Mr. Lince is a seasoned professional and has worked with several major international corporations, including Coca Cola, Corning, and General Electric, where he developed and implemented proven IT quality processes and Six Sigma initiatives. James holds a bachelor's degree in Computer Science and a Masters in Global Business Administration from the Georgia Institute of Technology. James is a Certified Project Management Professional and Certified Information Systems Security Professional. James is also an active member of the Georgia Army National Guard and has just returned from a tour of duty in Afghanistan where he was responsible for communications supporting Task Force Combat Operations.
About Clear Harbor
Founded in 2004, Clear Harbor provides customer care and business process outsourcing services to companies in a wide range of industries. The company's Clear Advantage™ business model combines best practices in strategic engagement, active partnering, quality and quantifiable value to deliver client-centric solutions.
For additional information, please visit www.clearharbor.biz
D. Scott Beaver
Grey Flannel, LLC
SOURCE Clear Harbor