ITASCA, Ill.--(BUSINESS WIRE)-- IFS Americas President and CEO Cindy Jaudon has been recognized as a finalist for the Annual 2012 Golden Bridge Award for Woman Executive of the Year.
The coveted annual Golden Bridge Awards program, with active participation from a broad spectrum of industry voices, encompasses the world’s best in organizational performance, products and services, innovations, executives, management teams, deployments, public relations and marketing campaigns, websites, blogs, white-papers, videos and customer satisfaction programs from every major industry. Organizations from all over the world can be nominated, including public and private, for-profit and non-profit, largest to smallest and new start-ups. Winners will be honored in San Francisco on Tuesday, October 2, 2012 during the 4th annual awards dinner and presentations.
Jaudon’s ability to ensure IFS’s customer satisfaction levels remain high over the long term has been of critical importance as the organization has grown. IFS’s customer satisfaction numbers have increased for the fourth straight year, even as product revenue in the region has grown by 96 percent. A recent IFS customer satisfaction survey found that 98 percent of customers were more than satisfied with IFS. Whether in this internally-administered study or other comparisons of vendor satisfaction, IFS’ levels of customer satisfaction are truly impressive. Some software vendors see customer satisfaction decline because, in order to grow, they sell to companies that might not be a good fit for the software. IFS America’s growth and customer satisfaction results suggest a disciplined approach and a focus on specific types of customers who are a good functional fit for IFS Applications.
In recent months, she has also overseen acquisitions of service management software company Metrix, LLC and a South American partner organization that has now become the LatinIFS division of IFS Americas.
“Awards nominations of this nature are always very flattering, but I prefer to use them as an occasion to call attention to what is important,” Jaudon said. “The open and collaborative environment we strive for with customers and each other is a significant factor in our ongoing growth. It is this culture that makes prospective customers comfortable enough with us and with our people to become new customers. It is this culture that allows us to successfully integrate acquisitions by quickly building trust and open lines of communication with our new team members. So it’s the continued focus on people, results and excellent communication that helps us to grow both organically and by acquisition.”
IFS is a public company (OMX STO: IFS) founded in 1983 that develops, supplies, and implements IFS Applications™, a component-based extended ERP suite built on SOA technology. IFS focuses on industries where any of four core processes are strategic: service & asset management, manufacturing, supply chain and projects. The company has 2,000 customers and is present in approximately 60 countries with 2,800 employees in total. For more information about IFS, please visit: www.IFSWORLD.com. Follow us on Twitter: @ifsNorthAmerica or Visit the IFS Blogs on technology, innovation and creativity: http://blogs.ifsworld.com/
About the Golden Bridge Awards
Globee Awards from Silicon Valley are conferred in four programs: The Info Security’s Global Excellence Awards, The IT Industry’s Hot Companies and Best Products Awards, The Golden Bridge Business and Innovation Awards, and Consumer Products Guide’s World Choice Awards. These premier awards honor organizations of all types and sizes from all over the world including people behind them, the products, performance, innovations, public relations and marketing. Learn more about The Golden Bridge Awards at www.goldenbridgeawards.com.