New Website, Marketing Communicates Full Range of iQor’s Solutions
NEW YORK--(BUSINESS WIRE)-- iQor today announced the launch of a new corporate branding campaign that conveys the full range of solutions and capabilities it offers to clients. A new, redesigned website (www.iQor.com) and marketing collateral focuses on iQor’s customer interaction and processing solutions, as well as how it is helping clients better understand their customers’ DNA using Big Data analytics.
“Our new website and marketing campaign reflects who iQor is today: a full-service provider of data-driven, technology-empowered customer interaction and processing solutions,” said Norm Merritt, President and CEO of iQor. “Our new branding better communicates to the marketplace the full value of our teQ21SM technology platform, global footprint, operational excellence, and analytics prowess.”
iQor’s new branding focuses on its use of data science and real-time analytics intelligence to better understand the customers’ DNA. These insights help iQor deliver extraordinary customer experiences that enhance revenue while promoting and protecting its clients’ brands. iQor today offers four lines of solutions to the consumer and commercial markets:
- intelligent Connection – Value-Added Customer Care
- intelligent Enablers – Contact Center Analytics and Services
- intelligent Process – Technology-enabled Back Office Processing
- intelligent Intervention – Accounts Receivable Management
"This isn't just the launch of a branding campaign. It represents a new chapter for iQor,” said Merritt. "We know that our clients want help unlocking the value and insights created with each customer interaction. iQor today has the digital network, tools, and processes to capture, analyze and act upon the data points generated by every customer interaction to empower our agents while helping our clients crystallize trends and patterns to drive smarter business decisions.”
Headquartered in New York City, iQor is a global provider of intelligent customer interaction and outsourcing solutions with 14,000 employees in 31 Centers of Excellence dedicated to understanding each customer’s DNA. Using data science and real-time analytics intelligence, iQor delivers extraordinary customer experiences that enhance revenue while promoting and protecting its clients’ brands. iQor specializes in providing data-driven, technology-empowered customer support and processing services in the consumer and commercial markets. For more information, please visit www.iqor.com.
Robert Burke, 1 646 274 3044