Verizon Wireless Wins Project Management Office of the Year Award

From left to right, J. Kent Crawford (CEO, PM Solutions), Tami Erwin (CMO, Verizon Wireless) and The ...

Enterprise-wide project improvement and 100 percent project alignment with corporate strategy demonstrates the value of a well-funded, executive-supported PMO

GLEN MILLS, Pa.--(BUSINESS WIRE)-- Verizon Wireless’ Marketing Program & Portfolio Office has just been named the 2012 Project Management Office (PMO) of the Year by PM Solutions, a leader in project management design and practice. The PM Solutions-sponsored award is a result of careful review of a global list of candidates to distinguish a PMO for its success in developing and maturing an organizational structure that supports the effective delivery of projects. Verizon Wireless’ PMO was selected from a field of candidates spanning nearly every continent for surpassing all of its goals including reducing project completion cycle time by 50 percent, delivering 100 percent of top projects on time, and aligning organizational resources to the highest prioritized projects.

From left to right, J. Kent Crawford (CEO, PM Solutions), Tami Erwin (CMO, Verizon Wireless) and Theo Bell (VP, PMO, Verizon Wireless)(Photo: PM Solutions)

“Verizon Wireless’ Marketing PMO is mature, thorough, innovative, and tightly woven into the fabric of the business,” said the independent panel of judges, which included PMO industry analysts, top academics, researchers, visionary authors, and previous PMO of the Year award winners. “They were challenged to deliver top projects on time 90 percent of the time. They now deliver 100 percent.”

The award recognizes Verizon Wireless’ Marketing PMO as a critical hub for smart, efficient management of the organization’s projects. The impressive results achieved by this PMO include:

  • Cycle time reduced by 58 percent
  • Top projects delivered 100 percent on time vs. the goal of 90 percent
  • Remaining projects delivered 80 percent on time vs. the goal of 70 percent
  • 100 percent alignment of resources to top projects

“Verizon Wireless has wisely invested in the PMO to help drive the entire organization forward and operate more strategically,” said J. Kent Crawford, PMP, chief executive officer of PM Solutions. “They have set the bar with best-in-class portfolio management and elite project manager talent that have reduced project costs and guaranteed quality to customers. Their impressive business results deserve to be lauded.”

“We have worked very hard but it comes with rich rewards for our company and for our PMO team,” said Theo Bell, vice president – marketing PMO for Verizon Wireless. “PM Solutions’ well-respected award not only recognizes our accomplishment but also celebrates the significant impact that a PMO – a highly supported PMO – can make on any organization’s long-term business goals.”

The PMO of the Year award nominees each year include both public and private sector organizations of all sizes. This year’s finalists are:

  • Finalist #1: VSP Vision Care Enterprise Project Solutions (Rancho Cordova, Ca.)
  • Finalist #2: First Horizon N.A. Enterprise Project Services (Memphis, Tenn.)
  • Finalist #3: Catholic Health Initiatives Enterprise Program Management Office (Englewood, Colo.)

The award winner and finalists were announced last week during the first-ever global Virtual Award Ceremony, led by J. Kent Crawford, CEO of PM Solutions, spotlighting the best practices of Verizon Wireless and the finalists.

Visit to see the on-demand recording of the award ceremony and hear more about the backgrounds, challenges confronted, and business impact that these successful PMOs have made on their organizations. Video interviews with Verizon leaders are also included.

For in-depth profiles on the 2012 winner and finalists, download a copy of the new PMO of the Year 2012 eBook at

About PM Solutions

PM Solutions is a project management firm helping organizations apply project and portfolio management processes and practices to drive operational efficiency for its clients. For more than 15 years, PM Solutions has been well-known as a leader in PMO design and practice, bringing its clients the expertise and tools needed to help create and sustain a value-driven PMO. Comprehensive offerings provided by PM Solutions address organizational improvement, project execution, and learning and development delivered through its training arm, the PM College® ( PM Solutions serves a diverse client base that includes some of the world’s leading organizations in industries such as manufacturing, IT, energy, insurance and financial services. For more information, visit

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For PM Solutions
Lisa Barbadora
Public Relations Executive
PM Solutions
Michele Stephano
Manager, Marketing & Communications

Source: PM Solutions