SUNNYVALE, Calif.--(BUSINESS WIRE)-- ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, applications and mobile UC solutions, continues to help credit unions successfully navigate the challenges of increased competition and cutting-edge service expectations via ShoreTel’s powerful all-in-one solution that helps eliminate complexity thus lowering total cost of ownership for businesses.
In the current economy, credit unions are looking for ways to offer unique service experiences because members expect high levels of service that go far beyond a traditional visit to a brick and mortar branch office. With ShoreTel’s unified communication solution, IT departments are able to avoid complexity and focus on alternative ways to best service customers – such as easily using instant messaging to resolve customer issues. The distributed single-image architecture at the heart of the ShoreTel platform is ideal for credit unions with multiple locations, as there is no need for disparate IT in every branch.
“We understand that credit unions, like all financial organizations, are under constant pressure to improve the efficiency of their operations, bring down costs, and provide stellar customer service,” said Kevin Gavin, chief marketing officer, ShoreTel. “ShoreTel's ability to provide a seamless integrated solution addresses these needs head-on, which is why we’ve been a popular provider of business phone systems with integrated unified communications in the credit union market for years.”
With a primary focus on member business lending, corporate stabilization and the Federal Reserve’s Interchange rule, the last thing credit unions need to worry about is their communication solution. ShoreTel helps make business run smoother by providing a unified communications solution that helps rapidly resolve customer issues, thereby providing superior service to all members.
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ShoreTel, Inc. (NASDAQ: SHOR) is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact center solution, and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can’t match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit shoretel.com or shoretelsky.com.
Jessica Ravenna, 650-762-2920
Source: ShoreTel, Inc.