Open Systems Technologies (OST) Selects Compuware Changepoint for Professional Services Automation

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DETROIT, Oct. 10, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, announced today that Open Systems Technologies (OST) has selected Compuware Changepoint's professional services automation (PSA) solution to manage its growing services organization.

Founded in 1997 and located in Grand Rapids, Michigan, Open Systems Technologies provides information technology and business process services for the healthcare, manufacturing and distribution, finance, insurance and enterprise technology services sectors. OST was recently highlighted on Inc. 5000's list of fastest-growing private companies for the unprecedented sixth straight time.

To support its future growth plans, achieve revenue and profitability targets, OST realized the need to streamline its business processes and more effectively manage the projects and service engagements entrusted to its growing services team. The company set out a plan to migrate away from its current homegrown time- and expense-tracking system toward a more robust, out of the box professional services automation solution.

After careful consideration of several market options, including Compuware Changepoint, Tenrox and Netsuite's OpenAir, OST selected Changepoint.

"Through our evaluation process Changepoint continued to rise to the top, offering a clearly differentiated solution. In particular we were impressed with Changepoint 2012's resource management and project management capabilities, and the connection between the two. Changepoint will allow us to streamline and automate previous manual processes that inhibited our ability to quickly respond to market opportunities. It will also give us new insight into a project's profitability; allow us to track the gross profit of a particular practice or line of business; and understand the utilization rate of our 130 billable employees," says OST COO, Meredith Bronk.

"OST had 'hit the wall' with existing homegrown tools and required a mature solution that could go beyond tracking of time and expenses," said Lori Ellsworth, Senior Vice President and General Manager, Compuware's Changepoint business unit. "OST was seeking to achieve mature resource and project management discipline, greater transparency into the financial performance of projects for the business overall and a better understanding of their resource utilization rate – a critical metric for organizations with a high ratio of billable staff. We're pleased OST found its answer in Changepoint. We believe that Changepoint is the easiest to use and most feature-rich PSA solution on the market today, and it's terrific to have validation from such a respected technology services firm."

About OST

OST (Open Systems Technologies) is a $68 million company with offices in Grand Rapids, and Ann Arbor, Michigan, Minneapolis, Minnesota and London, England. OST has been focused on providing IT infrastructure services and products for over fifteen years; in addition OST offers security services, custom application development services, managed services, and business process services. Since 2003, the company has grown its revenue at a compounded rate of over 35% annually. In 2007, 2008, 2009 2010, 2011 and 2012 OST was recognized in INC. magazine's 5,000 Fastest Growing Private Companies. OST was also listed on CRN's Tech Elite 250 in 2010 and 2011, and CRN's FastGrowth100 in 2007, 2008 and 2009 and on the Michigan 50 Companies to Watch in 2009. Visit OST on the web at

Compuware Changepoint

Compuware Changepoint allows technology companies to maximize professional services profitability while maintaining a focus on effective product decisions and delivery. Changepoint's integrated solution marries PSA with PPM to provide total operational visibility allowing product-centric technology companies to drive services growth with strong margins, deliver a competitive product and services mix for high ROI, and maintain top-line revenues and bottom-line profitability. Changepoint is available via SaaS or On-Premise Delivery Model. Visit us at: or tune into our blog at

Compuware Corporation

Founded in 1973, Compuware provides software; experts and best practices to ensure applications work well and deliver business value. Compuware solutions optimize application performance across the Enterprise and the Internet for leading organizations around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at:

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CONTACT: Press Contacts Heidi Riffert, Compuware Changepoint 905-886-7000 x 4308 Ellyn Winters-Robinson, Compuware Changepoint 519-624-2402 For Sales and Marketing Information Compuware Corporation One Campus Martius, Detroit MI 48226, 800-521-9353