LAWRENCEVILLE, Ga., Oct. 16, 2012 (GLOBE NEWSWIRE) -- Encompass Supply Chain Solutions, Inc., a leading provider of forward and reverse logistics for a diverse range of electronics products and replacement parts, today announced it has been selected by Airwell-Fedders North America, Inc. – a major name in the heating and air conditioning market – to provide parts supply chain management services.
Through its division Encompass Parts Distribution, Encompass will procure, warehouse and distribute replacement parts for Airwell-Fedders' complete line of HVAC products, including room air conditioners, dehumidifiers and ductless split heat pumps. Encompass will support Airwell-Fedders' authorized service center network, as well as other distributors, third-party administrators and end users. To assist customers, Encompass is developing a special web portal enabling users to easily search for and order parts online, as well as track order status, initiate returns and more.
"As the primary authorized distributor for Airwell-Fedders spare parts, Encompass is committed to providing an exemplary aftermarket experience to protect and enhance Airwell-Fedders' various product brands," said Robert Coolidge, Encompass president and CEO. "We pride ourselves on meeting and exceeding strict performance levels on behalf of our clients and expect to achieve the same success for Airwell-Fedders and their customers."
Cole Mullinax, general manager of Airwell-Fedders North America, Inc., said partnering with Encompass to manage the parts supply chain will help Airwell-Fedders increase its efficiency and control costs, while maintaining superior after sales service to end users.
"With decades of proven expertise in managing the parts supply chain, Encompass was the strongest candidate to help us streamline our operations so we can better focus on building our product line," said Mullinax.
About Airwell-Fedders North America, Inc.
Airwell-Fedders is a highly respected and recognized name in the heating and air conditioning community for many years and entered the air conditioning industry with the production of room air or "window units." They have been a driving force in this market, supplying quality products for over 40 years. Airwell-Fedders North America is now headquartered in Houston, Texas. The company distributes products from its warehouse in Houston and numerous associated stocking distributors. Airwell-Fedders NA is owned by The Airwell Group, which has a worldwide commitment to becoming the preeminent environmentally-friendly manufacturer in the Western Hemisphere.
About Encompass Supply Chain Solutions, Inc.
Encompass is a market leader in forward and reverse supply chain management and high-tech repair services for a diverse and expanding range of consumer electronics, computer, major appliance and imaging products. Encompass, through its business units Encompass Parts Distribution and Encompass Service Solutions, provides end-to-end solutions for OEMs, retailers, independent dealers and third-party administrators.
Encompass manages all stages of the product lifecycle, including finished goods and replacement parts logistics, board repair and product refurbishment services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit encompass.com and follow us on Facebook.
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Source:Encompass Supply Chain Solutions, Inc.