Paper Details How Financial Institutions Can Improve Customer Experience and
Increase Business Value with a New Generation of Application Performance
DETROIT, Nov. 20, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced that it has published a new whitepaper titled: "A New Competitive Advantage in Financial Services." The paper explores how financial institutions can improve customer experience, increase business value and gain the competitive edge by deploying a new generation of application performance management (APM).
With the Internet becoming the preferred way to access personal financial information and execute transactions, financial institutions are challenged more than ever before with ensuring peak application performance and availability, so that customers have positive online experiences.
This whitepaper outlines:
- the highly competitive portrait of change that financial institutions are fast becoming;
- the impact of lost business and higher costs;
- how poor application performance can impact customer satisfaction and revenue; and
- the value of deploying a new generation of APM driven by end-user experience.
To download the whitepaper, click here.
Compuware APM® is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market's only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the "Magic Quadrant for Application Performance Monitoring" report. To read more about Compuware's leadership in the APM market, click here.
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Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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CONTACT: Press Contact Kayla Siefker, Senior Public Relations Manager, Compuware APM Business Unit firstname.lastname@example.org 313-227-1402 Jackie Lucas, Warner Communications 978-526-1960 Jackie@warnerpr.com For Sales and Marketing Information Compuware Corporation, One Campus Martius, Detroit, MI 48226, 800-521-9353, http://www.compuware.com