New IT Assessment Channel Program Reshapes Reseller Sales Process to Put Customer's Unique Needs First

The automated MyITAssessment platform generates more sales f
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ASHEVILLE, N.C., Dec. 13, 2012 (GLOBE NEWSWIRE) -- If you are managing an enterprise IT organization, how do you find the solutions that are right for your environment? Today, that probably involves trips to trades shows, vendor meetings, lots of time on websites, and long hours evaluating the alternatives to see what might work for you. Too often that process leads to fitting a square peg in a round hole.

This example shows that in 99% of all assessments identifies physical servers that are good candidates for virtualization, demonstrating how the IT Health Check channel program creates immediate upgrade sales opportunities. Potential solutions to the problem are shown based on the manufacturer affinities of the sponsoring channel partner.

"Our approach flips all that around, putting the customer's own unique environment first, thereby changing the entire way the solution reseller industry works," said Jeremy Littlejohn, chief analyst and co-founder of

"We recommend channel partners start by providing a sponsored, automated IT assessment of their customer's environment using Our analytics technology identifies gaps, problems and opportunities and at that exact moment we also present the customer and reseller with potential solutions that meet their own unique needs. By using this radically different model for reseller and customer collaboration, we align solutions with real customer problems and deliver a better outcome for everyone," said Littlejohn.

Customers benefit because they learn about options that make the most sense for them. Channel resellers, VARs and managed service providers (MSPs) become better solution selling partners and generate tremendous sales increases. Experience derived from more than 2,000 IT and network assessments shows that the program routinely returns more than 160:1 in incremental equipment and services sales.

IT Health Check

IT Health Check, the new channel program announced today, is based on's fully automated, self-service, cloud-delivered IT assessment tool. MyITAssessment gives IT and network managers a point-in-time snapshot of every device in the environment; it creates a detailed report that shows what is working, what is not, and what opportunities exist to improve operations. For each actionable item found, it also provides a list of potential solutions.

Channel resellers and manufacturers participate in IT Health Check through a subscription sponsorship. Current subscription customers include national resellers such as Adcap Network Services, ePlus, BlackBox, Computacenter (Europe), Core BTS, Computer Professionals Inc., Forsythe Technology, Insight Networking, Presidio, and others. However, IT Health Check's attractive pricing puts this enterprise-class tool in the reach of any size VAR.

"By partnering with, channel resellers are in the driver's seat of the solution conversation with their customer," said Littlejohn. "Solution partners get visibility into actionable customer needs across all their different IT infrastructure technology pieces--servers, networks, unified communications, data center, desktops, and printers--backed up by an independent and objective IT analytics evaluation."

The patent-pending platform underpinning was developed by parent company RISC Networks. RISC Networks has provided thousands of business technology analytics engagements to global network clients of Cisco, HP, IBM, CDW and Presidio, as well as some of the world's largest enterprises.

Channel resellers may subscribe to IT Health Check sponsorships starting at $500 per month. Subscribers offering the service to their customers are displayed as the service solution provider on their report. Solution Partners can also set affinities for which manufacturers' sponsored solutions appear based on their channel relationships. is available at no charge to end user organizations. and IT Health Check are available immediately and qualified technology resellers may request a demo by emailing Attend our channel focused webinar "IT Assessments: 5 Steps to Building a Solution Sales Business in 2013" on December 19th at 2 P.M. EST/11 A.M. PST, and visit www.myitassessment.comto learn more online.

Multimedia Examples: Network Performance Problems | Virtualization Opportunities | Logo| Captions

A photo accompanying this release is available at:

CONTACT: Deb Montner Montner & Associates 203-226-9290

Source: MyITAssessment