Compuware APM® Helps ChinaCache Ensure High-quality, End User Satisfaction and Deliver Superior Application Performance to Customers
BEIJING, Jan. 8, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, today announced that ChinaCache, the leading total solutions provider of Internet content and application delivery services in China, is using Compuware APM® to monitor and optimize application performance of their content delivery network.
With China's growing development of ecommerce, online video streaming and all things digital, coupled by an explosive growth of online consumers, the pressure has never been greater for organizations in China to deliver superior end-user satisfaction. As the leading service provider in China, with a high user satisfaction industry rating, ChinaCache is strongly committed to delivering exceptional end-user experience to its customers.
Faced with a rapidly growing business in recent years, ChinaCache is ahead of the competition with its multi-faceted approach to ensuring on-going service quality. This includes the ability for IT to provide end-to-end visibility to understand application dependencies for each type of transaction, identification of resource consumption to anticipate slowdowns, and rapid isolation of problems when they occur.
ChinaCache decided to partner with Compuware with the goal of providing high-quality, end-user satisfaction. Compuware APM bridges the gap between the business and IT by giving business owners the insight they need, while delivering IT the transaction-pure detail needed to optimize application performance and user experience while assuring stability and scalability.
"Compuware APM provides 24/7 visibility across all applications. This has helped our customers gain full visibility into what was previously a black box, with end-to-end business transaction tracing across multiple tiers," said Mr Fu Liang, Vice President at ChinaCache. "New types of content and changes in end-user preferences for accessing data are changing the dynamics in the market for web performance management solutions. With Compuware APM, ChinaCache is in the forefront of managing these expectations."
"In recent years, application complexity has dramatically accelerated in China. It has not only accelerated in application scale, sophistication and architecture, but also performance expectations," Steve Jobson, Vice President of Compuware Asia Pacific. "N-tier applications, globally distributed, are more and more common. ChinaCache, being one of the national beacons in the industry, has partnered with Compuware on an approach that not only solves today's immediate application challenges, but also anticipates tomorrow's. With Compuware APM in place, ChinaCache can proactively prevent performance, scalability and stability issues across the entire application delivery chain and take the transaction-level value well beyond reactive troubleshooting, to proactive problem identification, resolution and prevention."
Compuware APM® is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market's only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the "Magic Quadrant for Application Performance Monitoring" report. To read more about Compuware's leadership in the APM market, click here.
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Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
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