MIAMI, Feb. 6, 2013 (GLOBE NEWSWIRE) -- Rick Case Automotive Group has selected International Automotive Sales Training Expert Grant Cardone and Cardone Training Technologies as its exclusive Retail Sales Training Partner. The two are collaborating to build a customized sales training and customer experience training university for all 19 Rick Case locations.
"The Rick Case organization is committed to ensuring ALL customer facing employees are effectively trained to deliver a world class experience to its customers, "said Grant Cardone, CEO CTTI. Grant Cardone's online training program, Cardone On-Demand (link) is the automobile industry's leading web based interactive training tool. "Over 600,000 videos were viewed by auto dealer's and other retail organizations in just the month of January," said Jon Lamb, Chief Marketing Officer of CTTI. "Cardone OnDemand allows our company to provide dealership staff 24/7 support, providing short tutorial video and scripts to the staff in how to handle specific customer situations giving the dealership employee's the best chance at delivering a successful outcome."
"When you have stores in three different states it is impossible to provide the kind of support our employees need and also ensure that every employee handles every customer the way Rick and Rita Case want them handled. Grant Cardone's organization is helping us build our own customized Rick Case Sales and Management University that allow us to train, support and test ALL our staff on the beliefs and best practices of the Rick Case Organization while taking advantage of Grant Cardone's world class sales training ," said Jack "JJ" Jackintelle, President of Rick Case Automotive Group.
"At Rick Case Honda store we viewed 5400 segments of content in just the month of January so we know our people want this," Richard Bustillo, GM Rick Case Honda. Rick Case Honda is one of the most profitable and highest volume Honda stores in the world.
"We are now assisting Rick Case Group to further develop a tailored-made site specific to its organization to assist in the critical areas of indoctrination, hiring, training, correction, compliance, best practices and even target training specific to direct mail and other marketing campaigns," said Jon Lamb, Chief Marketing Officer, Cardone Training Technologies, Inc.
To learn more about Cardone On-Demand visit: http://www.cardoneondemand.com
Grant Cardone is a automotive sales training consultant for over 25 years, NY Times best-selling author, executive producer of the reality business TV show Turnaround King, and host his own radio show, The Cardone Zone. In 2012 Cardone was named Number 1 Sales Expert and Top 10 Business Coaches to follow on Twitter. He is a regular contributor to a wide variety of publications including Huffington Post, Entrepreneur, Business Insider, and INC Magazine and has been extremely influential in the automotive industry as working with the sales teams of companies like Google, Morgan Stanley, Reinhardt, Carrier, US Army and more.
Grant Cardone has written five books (Sell to Survive, The Closer's Survival Guide, If You're Not First You're Last, The 10X Rule, and Sell or Be Sold) since the 2008 financial crisis, which provide the principles, and techniques individuals must follow to flourish and win.
Follow him on Twitter @grantcardone
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Source:Cardone Training Technologies, Inc.