HERNDON, Va., Feb. 15, 2013 (GLOBE NEWSWIRE) -- Employees for the City of Tucson, Ariz., have given learning a makeover. In 2005, after a competitive bidding process, Tucson purchased a learning management system from Meridian called the Knowledge Centre, which delivers and tracks training via the internet. The city has used its legacy LMS to train its police officers and firefighters as well as for safety and supervisory training for all city staff, and occupation-specific training targeted to a variety of jobs.
The Knowledge Centre for example, managed the process of re-certifying police and firefighters and scheduling both classroom and online learning. Tucson officials say they chose to upgrade to Meridian Global LMS - the software maker's flagship product - because of the software's "contemporary look, ease of navigation, reporting and collaborative features."
"As a city, we are focused upon continually sharpening and updating our skills for high quality service delivery to our citizens," said Betsy Conroy, Human Resources manager for employee development for the City of Tucson. "Meridian Global, which we have branded as CityLearn, is a significant tool for us to accomplish this.
"Specifically, the Meridian Global LMS will help us create a more robust digital learning environment and serve our needs for a learning management system," added Conroy. "We will be able to set up multi-class series or curricula with multiple online components for hybrid learning (i.e., in-person classes and online) including webinars, podcasts, online learning modules with videos, quizzes, documents and collaborative discussions – all in one place and easily accessible to the learner."
According to Conroy, the new Meridian Global LMS gives Tucson flexibility to report grant-funded training, meet state and national standards for emergency management preparedness, OSHA requirements and a variety of certifications for the city's water utility, law enforcement and firefighting. Conroy says the new LMS will also simplify online training for non-permanent employees such as Parks & Recreation staff who may encounter the tool only once a year. The LMS can also help the city provide new hires with online training during the important first few months on the job; this will help employees have more meaningful discussions during new-hire orientation and on the job.
Another benefit to the upgrade, says Conroy, is the ability to set up domains (i.e., unique web sites stemming from the LMS) for the Tucson Fire Department to expand its mandate to all fire districts in southern Arizona. With the separate domains, the Tucson Fire Department can use the new LMS, purchased with partial funding provided by the U.S. Department of Homeland Security, to offer online training to other jurisdictions or schedule classroom courses to ensure each district responds to large-scale emergencies in a coordinated way. Tucson has also customized the Meridian Global LMS to administer tuition reimbursement for city staff.
"Our product architecture gives us the flexibility to mold our LMS to whatever business processes our customers have in place," said Vinay Nilakantan, vice president, Product Management and Marketing for Meridian.
Meridian Knowledge Solutions, LLC is the #1-rated human-capital management company for customer loyalty, with a documented customer retention rate of 98 percent. Meridian provides integrated solutions for over 350 clients with 8.5 million active users including AutoZone, Bell Helicopter, CSX Corporation, J.B. Hunt Transport Services, Inc., Panera Bread, Sunrise Senior Living, U.S. Air Force, U.S. Navy, and more than 80 federal, state and local governments. Meridian takes a unique approach to tailor every solution to exact client needs. Meridian asks the right questions, listens and molds its solution to fit its customers' unique requirements. Meridian offers SaaS, private cloud or on-premises deployments.
Meridian's flagship product, the Meridian Global LMS, integrates advanced learning management, mobile learning, social learning, e-commerce, learning content management, performance management and workforce analytics into one fully integrated solution. Meridian also provides strategic professional services, mobile and e-learning courseware development and hosting services. Meridian is a wholly owned subsidiary of Visionary Integration Professionals. To learn more, visit www.meridianksi.com or follow Meridian on Twitter @MeridianKS.
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Source:Meridian Knowledge Solutions, LLC