New Service Provides Customers Rapid Access to Top APM Experts Exactly When, Where and How They Need Them
DETROIT, March 25, 2013 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company delivering a new generation of APM, today announced the launch of Compuware Performance Pit Stop Service. This cost-effective and innovative service gives customers rapid access to top Compuware APM experts exactly when, where and how they need them to lower business and IT risk.
The Compuware Performance Pit Stop Service—from Compuware APM—is ideal for organizations that need fast, easy-to-access experts to help them optimize application performance in their IT and business operations. Modern application environments are getting increasingly complex with dynamic browser apps, private and public clouds, big data and globally distributed service-based architectures. Additionally, business demands are driving application change faster than ever; and in the face of all this complexity and change, IT teams are running leaner than ever. The Compuware Performance Pit Stop Service is targeted at solving this dilemma by providing experts on-demand.
"APM experts from Compuware have a global presence and extensive APM field-based experience," said Andrew Hittle, Vice President of Compuware's APM Customer Service Organization. "This hands-on field experience, coupled with expert knowledge of emerging application performance environments through Compuware's APM Center of Excellence, gives us a unique advantage in providing talent and expertise for even the most challenging APM augmentation requirements."
Compuware customers will now be able to enhance their existing IT resources and fill critical, time-sensitive gaps in APM knowledge and expertise through the new Performance Pit Stop Service. Highly skilled APM experts can immediately help solve specific application performance problems using Compuware's industry leading technology.
Performance Pit Stop Service provides:
- High-level Expertise: Immediate access to expertise when needed to apply a practical perspective to a situation and quickly diagnose, fix and resume application performance.
- Rapid Accessibility: Immediate access to expertise where it is needed, and expediently procured with minimal hassle and/or paperwork.
- Flexible Deployment: Immediate or planned access to expertise how it is needed, with choice of service deliveries that best fit specific needs, at a fixed price, with a choice of pre-scheduled or immediate "walk-in" service.
"Compuware's Performance Pit Stop Service has been extremely beneficial. Every session has allowed us to gain more insight into how we can get the most value from our APM solutions," said Nikhil Abad, Senior Performance Engineer at Rearden Commerce, creator of the Deem™ e-commerce platform that enables consumers and businesses to purchase virtually any product or service. "In addition, we were also provided recordings of these sessions, which have been very helpful in getting new team members up to speed. This has been a huge help and a time saver for us."
For more information on the Compuware Performance Pit Stop Service, click here.
Compuware APM is the industry's leading solution for optimizing the performance of web, non-web, mobile, streaming and cloud applications. Driven by end-user experience, Compuware APM provides the market's only unified APM coverage across the entire application delivery chain—from the edge of the internet through the cloud to the datacenter. Compuware APM helps customers deliver proactive problem resolution for greater customer satisfaction, accelerate time-to-market for new application functionality and reduce application management costs through smarter analytics and advanced APM automation.
With more than 4,000 APM customers worldwide, Compuware is recognized as a leader in the "Magic Quadrant for Application Performance Monitoring" report. To read more about Compuware's leadership in the APM market, click here.
Follow Compuware on:
- Twitter - CompuwareAPM
- Twitter - Compuware
- Facebook – CompuwareAPM
- Facebook - Compuware
- YouTube - Compuware
- About:Performance Blog
- Outage Analyzer
Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
CONTACT: Press Contact Kayla Siefker, Senior Public Relations Manager, Compuware APM Business Unit, firstname.lastname@example.org, 313-227-1402 Jackie Lucas, Warner Communications, 978-526-1960, Jackie@warnerpr.com For Sales and Marketing Information Compuware Corporation, One Campus Martius, Detroit, MI 48226, 800-521-9353, http://www.compuware.com