BUFFALO, N.Y., July 11, 2013 (GLOBE NEWSWIRE) -- Castel Communications, LLC, developers of the innovative call center solution Castel Detect™, is sponsoring and exhibiting at the ACA International's 74th Annual Convention & Expo held at the Manchester Grand Hyatt, San Diego, California, July 14 – 16, 2013.
Companies interested in better understanding how LIVE monitoring and detection of emotions and disclosures provides a remarkable tool in addressing adherence to policies and procedures are invited to visit booth #522. Attendees can inquire about Castel Detect's™ ability to monitor and alert users immediately for the presence or absence of phrases for any call center business. Included in its offering, Castel Detect™ provides customized post-call reporting specific to a business' requirements. Businesses are provided unlimited access to data collected by Castel Detect™ to create their own reports on the spot.
About Castel: Headquartered in Buffalo, NY, Castel Communications, LLC is a market leader in delivering cutting-edge call center solutions for organizations across the globe. For more information about Castel products and services, call 800-657-8215, or visit www.castel.com.
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CONTACT: Media Contacts: Castel Communications LLC Anne Pacifico, +01.800.657.8215 firstname.lastname@example.org