LabTech Unveils 2013.0: Major Release Fueled by Partner-Driven Innovation

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TAMPA, Fla., July 23, 2013 (GLOBE NEWSWIRE) -- LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) platform developed by a managed service provider (MSP) for managed service providers, today announced LabTech 2013.0, a significant release of its software that delivers core enhancements and new functionality specifically designed for the needs of the IT Service Provider. The more stable, user-friendly version is based on feedback and ideas sourced directly from LabTech partners, including members of the trusted Partner Innovation NetworkTM of practicing MSPs.

"This release incorporates more partner feedback than ever, and we took the time to engineer-in that innovative input at the platform's very core," said Matt Nachtrab, LabTech CEO. "Existing partners will appreciate how much LabTech 2013.0 optimizes their current LabTech investment, while new partners will experience the feeling of having a remote monitoring and management solution that seems as though it was built exclusively for them."

"We've been using LabTech since 2011 and have migrated through major and minor releases with varying degrees of success. The attention to detail that LabTech has exercised with the release of 2013.0 is obvious," said Elias Leslie, Director of IT at Network People. "The patch management and scripting process is smooth and very intuitive. We've seen notable performance enhancements across the board, especially with the patch management interface. As always, LabTech understands what we need to support our clients and has allowed us to focus on doing just that."

New features/benefits of LabTech Version 2013.0 include:

  • New Integrated Teamviewer Remote Support and Remote Access
  • Newly Redesigned Autotask Integration (Next Generation Autotask Plugin 6.0)
  • New Managed Security Policies for AV
  • Increased Script Engine Automation and Native PowerShell® Scripting Support
  • Newly Redesigned Web Control Center and Client Portal
  • Improved Patch Manager Usability
  • New Intelligent Baseline Mode
  • Added Support for Control Center Console on Windows 8 and LabTech Core Server on Window Server 2012
  • Updated Stability and Performance Improvements

LabTech 2013.0 is now available to all current partners. To review the full list of enhancements for the new LabTech 2013.0 release, visit:

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About LabTech Software

LabTech Software is the developer of the only remote monitoring and management (RMM) platform developed for managed service providers (MSP) by MSPs. Designed and developed by system administrators with years of experience in the IT services industry, LabTech's focus is to drive the power of IT automation. This affordable agent-based platform closely emulates what technicians do in the field by performing IT support and management tasks and processes remotely, efficiently and non-intrusively. LabTech is the most powerful, feature-rich and widely-sought RMM platform in the IT service provider space today. For more information please visit or call 877-522-8323.

CONTACT: Jessica Boardman Greenough for LabTech Software 617.275.6514