LabTech Software Reaches RMM Partner Milestone

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TAMPA, Fla., July 26, 2013 (GLOBE NEWSWIRE) -- LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) platform developed by a managed service provider (MSP) for managed service providers, today announced that it has reached an important milestone in its rapid growth: 3,250 partners. Since 2010, the company has achieved positive revenue growth quarter over quarter, attracting new partners, growing staff and investing in processes to meet consistent demand for a best-in-class remote monitoring platform.

"Today we're a RMM market leader with a robust partner community and a healthy pipeline of new business," said Matt Nachtrab, LabTech Software CEO. "With recent acquisitions such as SolarWinds buying N-able and AVG buying Level Platforms, many MSPs are questioning the stability of RMM providers. We're in a solid position for continued growth and stability, however, and we challenge organizations using other products to test out us. We are confident that they'll find LabTech is, by far, the most powerful tool for driving efficiencies in support delivery."

LabTech Software has invested significantly in scaling support resources and processes to ensure the delivery of world class support. This effort and initiative has resulted in consistent positive partner feedback with over 95 percent satisfaction on support surveys for the past three months.

Other recent milestones in LabTech Software's business include:

  • Over 1,600 of the company's partners converted from a competing RMM tool
  • Over 400 partners are now served through the LabTech Cloud
  • Over 200 partners now manage 2,500+ endpoints
  • 1,000 partners now run their MSP with the ModernOffice Suite
  • LabTech partners support 125,000 small businesses

LabTech Software has also enhanced its delivery strategy, adding a LabTech cloud offering in January of 2012, giving current and prospective customers flexibility and convenience. In addition, LabTech's strategy to provide complementary best-of-breed solutions – from leaders such as Symantec, Intel, ESET, CA, Vipre, StorageCraft, Autotask and ConnectWise - creates a total solution package as well as choice in that total solution. The mission is to allow partners to run –and grow – their businesses more profitably.

"We believe the automation that LabTech delivers is the most powerful within the RMM industry and is a true revenue generating tool for MSPs," added Nachtrab. "We will continue reinvesting into our loyal partner base and will ensure the continued growth of the mission critical departments that support these partners."

For more on LabTech Software's vision, innovation and support strategy, visit www.labtechsoftware.com.

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About LabTech Software

LabTech Software is the developer of the only remote monitoring and management (RMM) platform developed for managed service providers (MSP) by MSPs. Designed and developed by system administrators with years of experience in the IT services industry, LabTech's focus is to drive the power of IT automation. This affordable agent-based platform closely emulates what technicians do in the field by performing IT support and management tasks and processes remotely, efficiently and non-intrusively. LabTech is the most powerful, feature-rich and widely-sought RMM platform in the IT service provider space today. For more information please visit www.LabTechSoftware.com or call 877-522-8323.

CONTACT: Jessica Boardman Greenough for LabTech Software jboardman@greenoughcom.com 617.275.6514

Source:LabTech